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Customer Service and Return Policy
Buy with confidence - we stand by our customers.
Treasures on the Lake guarantees 100% authenticity on all our jewelry! Items shown on our website have
been cleaned for the photo shots. No artificial or computer enhancements have been used.
All carat weights have been approximated. We do not remove mounted stones for analysis. Grading is performed insofar as mounting permits their observation.
- 5 business days from the time of the receipt, an item may be returned for a full refund
- Items must be returned in an unworn condition. We can not accept a return which has been altered or abused. Before a credit is issued, our staff will inspect returns to insure there were no changes to the original stones or the settings.
- For items that included a gemological certificate, the original certificate must be returned. If it is not returned, or in damaged condition, the cost of replacing it will be charged.
State Taxes
North Carolina State residents, who are not in the trade, must pay sales tax added to the sale price.
Layaway
We offer a layaway plan of 30% down payment for the total purchase price. Balance due within 60 days.
19900 W Catawba Ave, Cornelius, NC 28031
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